Privacy Policy

Market Mobility operates as an independent supplier of mobility and disability equipment – We also offer products as an appointed representative of First Senior Insurance, which are part of the First Senior Group.

This privacy policy explains how we use any personal information we may collect about you when you place an order with us or purchase any of the products from the First Senior Insurance range. This includes purchasing products from our website or any of our retail outlets.


  1. What information do we collect about you?
  2. How will we use the information about you?
  3. Marketing.
  4. Access to your information.
  5. Cookies
  6. Other websites.
  7. Changes to our privacy policy.
  8. How to contact us.

What information do we collect about you?

We collect information about you when you place an order with us for our products or services or those of First Senior Insurance. We require this data to allow us to fulfil our legal obligations and to fulfil performance of a contract.

How will we use the information about you?

We collect information about you to process your order/request for services or to process your application for any of the products of First Senior Insurance. If you agree we may from time to time email, write or telephone you with regards to any other of our products or services that we feel maybe of interest to you.

We use your information collected from our website to personalise your repeat visits to our website.
Other than for processing and arranging any First Senior insurance products, we will not pass your data onto any third parties. First Senior have their own privacy policy which can be accessed at or by writing to: Customer Services Manager, First Senior Insurance, Unit 2-3, Cotswold Business park, Millfield Lane, Caddington, Bedfordshire, LU1 4AR


We would like to send you information about our products and services, If you have consented to receiving marketing, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please either email us at or write to us at The data controller, Market Mobility, 2-8 Weavers Court, Halstead, Essex. CO9 2JN.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at or write to us at The Data Controller, Market Mobility, 2-8 Weavers Court, Halstead, Essex. CO9 2JN. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information please visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to our website ( so when you link to other websites you should refer to that websites own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on our website. This privacy policy was last updated on 16 April 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email – Contact Form 

By Post – The Data Controller, Market Mobility 2-8 Weavers Court, Halstead, Essex, CO9 2JN